2018 BOMA MOB Conference Recap


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By Marcy Coffman
Executive Assistant/Office Manager (Nashville, TN)

Holladay Properties was well-represented at the healthcare real estate industry’s largest, most respected conference. Holladay team members attended the BOMA MOB Conference (Houston, TX) in early May to stay ahead in a rapidly changing market.

Today’s healthcare real estate is undergoing vast shifts, with new strategies needed to successfully navigate the many new demands, regulations and property designs. Medical property investors, developers and owners need expert insights into important trends and challenges in order to capitalize on the many new investment opportunities. To map a bright future, Holladay joined industry leaders and respected experts for the year’s most informative healthcare real estate conference to make sure we’re heading in the right direction.

In addition, Tracy Francis, Director of Brokerage Services-Tennessee, created the theme for the Holladay booth based on the popular TV game show, “Holladay Properties – where your properties are never in Jeopardy!” The game board attracted many Conference attendees; 1,000+ senior executives and professionals from all facets of the healthcare real estate sector attend the Conference.


Sample questions included:

“This real estate company’s construction department managed over $200 million in Tenant and Capital Improvements in the last 10 years.”

“The engineers in this firm integrated a new boiler system into the building management system that reduced gas usage by over 50%.”

“This company’s accounting department perform 1,700 CAM reconciliations a year.”

Of course, the response for all these questions is Holladay Properties.

Click HERE to learn more about the BOMA MOB Conference.


Getting to Know Them: Part II


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In our previous blog entry we introduced you to our new Property Manager for Burlington Station Luxury Residences Cara Pagels, and IT Assistant Amy Church. In continuing the Getting to Know Them series, our Director of Marketing Amanda Watson recently reached out to the interns who are assisting in our Development departments this summer: Robert Rumer, Bill Robinson and Garrett Camaren. Read more about them below!


Left to Right: Robert Rumer (South Bend), Bill Robinson (Nashville) and Garrett Camaren (Portage/Chicago)

Where do you come to Holladay from? How long will you be serving as an intern?

  • ROBERT: I just finished my first year of business school at Notre Dame, where I’m getting my MBA.  Before returning to school I worked for five years on a trading desk at SEI Investments outside of Philadelphia.  I got my bachelor’s degree from Franklin & Marshall College in Lancaster, PA, and hadn’t lived outside of Pennsylvania before moving to South Bend, IN.  I’ll be serving as an intern from mid-May until returning to school in August.
  • BILL: I’m a current MBA student at Vanderbilt. Prior to moving to Nashville, I was a civil engineer in Dallas. I’ll be with Holladay until returning to school in August.
  • GARRETT:  I came to Holladay Properties from the Mendoza College of Business MBA Program at Notre Dame. Prior to Mendoza I worked in finance at Northern Trust and social work at Barton Healthcare.

What are/will be your primary duties at Holladay?

  • ROBERT:  As an intern I’ll be working on a number of projects this summer, mostly with the development and asset management teams, although I’ve been told it should be an evolving role as the summer progresses.
  • BILL:  I’m working with the Development team assisting with acquisitions, redevelopment, leasing, and active/potential development projects.
  • GARRETT:  My primary duties at Holladay will be providing assistance for the Downers Grove Burlington Station project and the Promenade at Founder’s Square project.

What is your title?

  • ROBERT:  My official title is “Commercial Real Estate Development MBA Intern.”
  • BILL:  Development Intern.
  • GARRETT:  My title is “Development Analyst.”

Why did you decide to join the Holladay team?

  • ROBERT:  I decided to join the team because I wanted to work in commercial real estate, and Holladay provided a great opportunity for hands-on experience.  When I came for my interview everyone was really welcoming and they were excited about potential projects for the summer; they made it feel like a good fit for me.
  • BILL:  I was impressed by the scope of work Holladay was doing as well as the opportunity to experience a wide variety of projects and tasks. I also appreciated the team and the atmosphere of the office.
  • GARRETT:  I decided to join the Holladay team because I had an excellent interview experience with both Drew Mitchell and Maureen Johnson.

What are you most excited/nervous about for your time with Holladay?

  • ROBERT:  As someone without a real estate background, I’m excited to get to know everyone and learn from their experience in commercial real estate.  In my short time here I’ve already learned that there’s so many differences between investing in real estate versus public markets, and I’m excited about working on some of the projects this summer to learn the trade.
  • BILL:  I’m most excited about seeing all that goes into a successful project and taking another step toward realizing my dream of working in commercial real estate!
  • GARRETT:  Everyone I have worked with has been very warm and encouraging. This is such an amazing opportunity and I am most excited about being able to work with such a welcoming community.

Welcome to our team, Robert, Bill and Garrett!

Getting to Know Them: Part I


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Our South Bend team has been growing rapidly over the past few weeks. In April, we hired two talented women to assist with our Property Management and IT departments: Cara Pagels and Amy Church. They recently sat down and shared with us a bit about themselves, what they do for the company and why they chose to work for Holladay Properties. Learn more about our new hires straight from the sources, below!

Cara Pagels & Amy Church

We are so happy to welcome you to our team! Please tell us a bit about your positions.

  • CARA:  I am thrilled to join the Holladay Properties team as Property Manager at Burlington Station in Downtown Downers Grove – my hometown! Once Burlington Station’s construction is complete, I will lead day-to-day operations, leasing, and manage maintenance for our 89-unit community. I love Burlington Station’s convenient location, architecture tailor made for Downers Grove, and the variety of lifestyles offered to residents.
  • AMY:  As the I/T Assistant, I am here to assist Bill (I/T Director) in serving the internal community with their technology needs both directly and indirectly behind the scenes.

Where do you come to Holladay from?

  • CARA:  Prior to joining Holladay Properties, I worked with a top producing multi-generational family residential real estate team, lived in South Korea teaching elementary school, and founded my own non-profit called Marrow Me Cara. Marrow Me Cara recruits lifesaving marrow donors to the National Bone Marrow Registry. Through our efforts, thousands of marrow donors joined the registry and 16 donors (and counting!) have been matched to patients in need of a lifesaving transplant.
  • AMY:  For the last year and half I have been homeschooling my three children (15,13,12). Previous to that I spent the greater part of 15 years leading the IT team with a local engineering and architectural firm.

How long have you been doing what you do?

  • CARA:  Fresh to Property Management, I come from 4 generations of real estate professionals which include my great-great-aunt, grandmother, mother, aunt, and sister. Real estate is in my blood!  I am thrilled to make an impact in managing my favorite property in Downers Grove and to create a community that is home to many.
  • AMY:  I have been providing support and  maintaining the technical systems for organizations for 20+ years.

What do you love most about your work?

  • CARA:  The people and the stories! Meeting people from all walks of life is truly my favorite part of property management. Not many others have the honor of helping people create their desired lifestyle by helping find their nest. Also, the opportunity to witness all phases of the construction process of Burlington Station has been fascinating. I can’t wait for residents to move in after the years of planning and building!
  • AMY:  Helping people make their jobs/lives easier with technology. I love to see people’s faces light up when I make a change or teach them something that saves them time and reduces frustration.

Do you have any hobbies or passions outside of the office?

  • CARA:  Volunteering, foreign language, wellness, and learning to cook international foods. Anything cooked with kimchi (spicy Korean cabbage) is a winner in my book. If you haven’t tried kimchi before and can handle a little spice, let’s talk!
  • AMY:  My hobbies and passions are my husband and my three beautiful children. Every moment with them is precious.

What made you choose Holladay?

  • CARA:  I choose Holladay for its strong leadership and commitment to bettering local communities. We have a really great group of people here that strongly values community development from involvement with Boys and Girls Club, to building Hannah’s Hope inclusive playground in Portage, Indiana.
  • AMY:  I was drawn to the team atmosphere I sensed when meeting with various employees and the value of a healthy work/personal life balance.

Anything else you’d like to share?

  • CARA:  I’m a Hoosier too and was born in Indianapolis. Another fun fact: my great-great-aunt was the first female to get her brokerage license in the state of Indiana.

Please join us in welcoming Cara and Amy to our team!

We are lucky to have them!


Holladay in the Community


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Being active in our communities is something we value at Holladay Properties. In our latest issues of “Holladay Happenings” and our corporate newsletter, Nashville Executive Assistant and Office Manager Marcy Coffman and Marketing Director Amanda Watson shared a bit about our recent community ventures in the Mid-South region.

Electronics Re-cycling Event (Fairfax, VA)
We recently completed a Holladay in the Community at Yorktown 50 by hosting an Electronics Re-cycling event, which donated 525 pounds of electronics to the Goodwill of Greater Washington,” announced Tina Rogers, Property Manager.

Fairfax VA Electronics DonationProperty Manager Tina Rogers, Building Porter Mario Carcia and Maintenance Engineer Eddie Campos

In March, Holladay Properties and Yorktown 50 hosted the event in conjunction with Ampajen Solutions and Goodwill of Greater Washington. Amanda Timmons of Ampajen Solutions of Colorado is coordinating the LEED certification for Yorktown 50 and was instrumental in bringing together Holladay Properties and Goodwill of Greater Washington for the re-cycling event. The event enabled Yorktown practices and employees to recycle electronic equipment ranging from computers, monitors, laptops to gaming consoles. This event was well received.

The Goodwill provides certified data destruction and will either resell usable equipment or Dell Computers will re-cycle the components. This project works to keep toxic waste out of the landfills.

Active Shooter Training (Calvert, MD)

On April 15, an active shooter training was held at Calvert MOB with help from the local police and hospital security.

Patty Doss, Property manager, said, “The drill went well and there was a good turnout of hospital and building staff who participated. The photos are a little chilling… good to know it was only a drill!”

Baltimore City State Attorney’s 5k Fund Run (Baltimore, MD)

On April 7, our Eastern Region office sponsored and participated in the 2018 Baltimore City State Attorney’s 5k Fund Run for Victim’s Assistance, an event which raises money for the Crime Victim’s Emergency Fund. Senior Vice President Austin Haynes pulled together a team of four and gathered with others in Druid Hill Park to run the 5K in support of the Crime Victim’s Emergency Fund, which provides victims of domestic violence, robbery, assault and child abuse in the community with immediate care and assistance. “The event was a terrific success and a lot of money was raised for a terrific cause,” Haynes said of the event.

Fun Run

Wally F. Holladay Entrepeneurial Excellence Award (Indianapolis, IN)

Holladay was proud to once again be an underwriting sponsor of the NAIOP/ULI University Challenge, where students from Ball State University, Butler University, Indiana State University, Indiana University-Purdue University Indianapolis and University of Indianapolis compete for the Wally F. Holladay Entrepreneurial Excellence Award and a $5,000 Scholarship provided by the Opus Foundation.

Wally Scholarship

Always Our Greatest Kid


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April 27th was a night for celebration. Under the soft lighting of the Gillespie Conference & Event Center Ballroom, hundreds of guests watched as President and CEO John Phair rode a green bicycle onstage to accept the award for the Boys & Girls Club of St. Joseph County’s “Greatest Big Kid” of 2018.
As everyone knows, John has always had a servant’s heart. Throughout the years, giving back to the community has been a passion of his. This year, one of the ways he chose to give back to St. Joseph County was by participating in the Boys & Girls Club’s annual Greatest Kids Fundraiser. The event paired six local leaders with youths who were nominated for “Youth of the Year,” to raise money in support of the organization which currently serves over 1,100 children in South Bend and Mishawaka. John and his partner, a young man named KaSaun, quickly became friends as they began fundraising as Team Green. Through social media platforms, social gatherings and word-of-mouth, patrons were encouraged to learn more about the wonderful work of the Boys & Girls Club of St. Joseph County, and pledge their votes ($50 each)  for Team Green. After a few hard months of fundraising, participants and their guests gathered together to see the results and crown a winner as well as recognize the “Youth of the Year”.
Dressed in vibrant green suits, John and KaSaun arrived at the Gillespie Center on the night of the award ceremony and live auction, excited to see the final results of their efforts. Each team had decorated their tables in their respective colors to show their spirit, and Team Green’s did not disappoint. Their table was adorned with an impressive mountain of bright green glowsticks, and other eyecatching trinkets. Several of our Holladay Properties Partners joined in on the fun, dressed in different shades of green, as well. One – who shall not be named – even donned a ‘Green Man’ costume, to act as a team mascot.
With the completion of the live auction, it was finally time to award the victors. After earning an impressive 1,610 votes, it was announced that Team Green had raised over $80,500, making them the overall winners! John proudly accepted his crystal crown for 2018’s Greatest Big Kid, as the crowd cheered on. “…Lots of laughter and enjoyment was shared by the over 500 guests,” Partner and Sr. Vice President of Development Manette Tepe described of the event. “Not only was the evening a lot of fun but it was a HUGE success. We are still counting but at this time we have raised over $400k!”
We have always known John is a big kid at heart. Now the community knows he is the Greatest.


For He’s a Jolly Good Fellow


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It is always bittersweet when a employee steps into the next phase of his or her life: retirement. That is just what  Tim Baker did at the end of March. After serving the company for 22 years, Tim stepped down from his long-held role as Senior Vice President of Asset Management, transitioning into a new role as a company investor.


As the Senior Vice President of Asset Management, Tim was responsible for maximizing the company’s value to new and existing tenants, preserving company assets and maintaining quality returns to property owners. Tim worked closely with the Property Management department, to ensure tenant and owner satisfaction, while seeking out opportunities for new management contracts and investments. He was instrumental in growing the company from a small, internal team, to one of the fastest growing real estate management firms in the Midwest.

To celebrate his retirement, each of the Indiana branches were invited to a surprise party held on April 11 in South Bend. Under the ruse of his protégé, Wills Gardner, Tim arrived at the Hilton Garden Inn’s Gillespie Center expecting to make a brief stop inside to pick up some “important documents” from John, before heading out for a special “birthday lunch for Wills.” Unbeknownst to him, 90 of his co-workers were anxiously waiting inside of Parlor A to surprise him. The look of pure joy on his face upon opening the doors said it all…


The tables were decorated with teal, silver and purple balloons, as well as ornate bowls filled with handwritten well-wishes and messages for Tim. In the front of the room, a large poster of memories of him overlooked a long buffet table filled with delicious appetizers, Carrabba’s catering, and 3 cakes.


After the guests finished moving through the buffet line, President and CEO John Phair shared stories about Tim, how he came to work for Holladay, and what he has meant to the company. At the end of the event, after all of the messages were collected from the bowls on the tables, Tim was presented with a leatherbound scrapbook which would soon be filled with the kind words of his peers. He was additionally presented with $950 worth of gift certificates to the Ravinia Festival in Chicago, which he and his wife will be sure to enjoy in the coming months.

digCassie Sprigg presenting Tim Baker with his scrapbook.


Joy, tears and lots of laughter filled the hall that afternoon. And while we are sad that we will not see Tim’s smiling face at work every day, we are incredibly excited for his new adventure, and look forward to his frequent visits to the office. It just goes to show you: You can take work away from Tim, but you can’t keep Tim away from Holladay.

Congratulations, Tim!

TIM BAKER.compressed (002)