Fun with a purpose


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By Kelly Manion, Senior Vice President-Property Management
Nashville, Tennessee

HCP, Inc. held their 5th Annual Putt Putt Tournament to benefit Alzheimer’s on August 24, and invited us to participate in the festivities. Four players from Holladay Properties (Jeff Ottman, EVP‐Operations; Ewing Smith, Director of Property Management‐TN; Fred Scott, Director of Engineering; and Kelly Manion, SVP Property Management) attended and joined a respective HCP employee playing 18 miniature golf styled holes, laid out across the entire HCP office.

Many of the holes were sponsored by specific teams with a variety of unique obstacles to avoid during a putt. The grandest hole of all incorporated a jungle theme with a large inflatable monkey and a Plunko‐style ramp that was a challenge to first scale over and then roll down into the hole. We sponsored and designed a hole that incorporated a number of marketing pieces including Holladay logo water tumblers with LED flash light accents, logo coasters, and a small ramp that assisted the flight of the golf ball over a Holladay flag. The challenge of our hole, beyond the bling, was a sharp dogleg . Other holes included beach themes with real sand traps, pom‐poms handmade by “the naughty knitters” hole sponsor, and an actual train set that surrounded the hole approach.

Holladay had an excellent showing with Kelly Manion and his HCP counterpart Michael Spruill coming in second place overall. We also made a sizable donation to the cause and were able to present a giant check created by Jayme Baldwin to the Alzheimer’s personnel. Facts and information were shared by the Alzheimer team related to this devastating disease that impacts thousands of Americans each day.

Holladay Properties is proud to have participated in such a worthy cause and like all others in attendance we have become much more aware of this very important cause. In the end, nearly $8,500 was raised during the event.



Recognizing Our People in the Community – Matt Poncy


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(Plantation, Fla.) – Matt Poncy, Leasing/Marketing Agent for our MOB Satellite Office in Plantation, Fla. is actively involved with a group called Share our Strength, or No Kid Hungry. Find out about this great charity below.


No child should go hungry in America, but 1 in 5 kids will face hunger this year. Using proven, practical solutions, No Kid Hungry is ending childhood hunger today by ensuring that kids start the day with a nutritious breakfast and families learn the skills they need to shop and cook on a budget. When we all work together, we can make sure kids get the healthy food they need. No Kid Hungry is a campaign of national anti-hunger organization Share Our Strength.

Today, too many kids know what it’s like to open their textbooks with an empty stomach. Studies confirm that when a hungry child eats breakfast, they have better attendance, improve in math, and are more likely to graduate from high school. No Kid Hungry works with schools across the country to make sure every child starts the day with a healthy breakfast. No Kid Hungry also works to expand the availability of meals for kids who need them in the summertime and after the school day is over.

No Kid Hungry’s Cooking Matters program has been featured by First Lady Michelle Obama’s Let’s Move! campaign and recognized by the U.S. Department of Agriculture for excellence in nutrition education. Cooking Matters courses and grocery store tours provide families with the skills they need to maximize their food budgets and put healthy meals on their tables, every day.

Learn more about this program at

Company Update: Annual Partner Retreat


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By John Phair
President & CEO

The Holladay Partners, representing all areas of our Holladay Properties, recently completed our 2nd Quarter meeting and annual retreat.  This two day event included a couple hours of fishing one rainy, cool morning. But as the picture below shows, we had pretty good success, catching more than enough small and large mouth bass to provide a very ‘fresh’ lunch.


We had some fun, but the balance of our meeting was all business! Many of the individual projects and property management expansions we discussed have already been well documented in our various newsletters, but I’d like to share a few highlights:

  • Our company current has more construction underway than ever before! This activity includes new developments and dozens of locations involving tenant finishes, additions, etc.


  • Holladay Properties recently completed the company’s largest – and longest – financing in history, insuring the long term ownership of 15 of our best industrial properties. These facilities will continue to be managed by all offices of Holladay Properties and the Property Management group is largely responsible for that success.



  • We have commenced the process of long term financing of the hotels like the industrial portfolio to insure our long term ownership in that sector.
  • We welcomed one new partner, Tony Fitts – Treasurer, at this meeting and another, Jeff Arthur – SVP of Hospitality, at our first quarter meeting. We expect to add another partner to our numbers later this year, while a couple others inch towards retirement.


  • We have debuted our new website.  Under Amanda Watson’s leadership, and over 100 internal reviews/suggestions, I believe we should all be proud of the new site.  She will also be turning future attention to Facebook, Twitter, etc. to help insure our future use of all current communication vehicles.
  • Our single largest addition to our development portfolio is doubling the size of our apartment portfolio with two projects under construction, (Burlington Station in Downers Grove, IL and The Promenade at Founders Square in Portage, IN) and two others being worked on for 2018 starts. This is a big change for Holladay and very positive enhancement, and it is happening because of our management success of the existing apartments – Maple Lane in Elkhart and West Jefferson in Mishawaka.
  • We are a team of about 240 people today, only a little higher than at the start of the year. We have experienced very low turnover – I wish it was zero – but have also had several great additions, and a successful transfer from one office to another.  By year end, we will be looking at all of our benefit programs, salary levels, and all other HR issues – we know we must be competitive and fair.

All in all, this last quarter has been very exciting, but also challenging. The new customers added to our Property Management portfolio, record construction levels, and large financings have pushed many of our employees to the maximum.  I want thank everyone involved – very much – for your extraordinary efforts.

The real estate business is littered with high flyers and dramatic announcements of success – only to be followed by a failure. At Holladay, we have chosen to build our portfolio carefully and with a lot of thought. We are adding steadily to our management base. We aren’t particularly flashy – we just get the job done and insure our continuation well into the future. We hope we provide a positive work environment and strong incentives to continue our success. And, our leadership is really strong and focused on the future.

To our employees, partners, customers, and friends – thank you all for your contributions!

Nashville helps out “In the Community”


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A team of 14 Holladay employees, and two of their family members, joined Hands on Nashville (“HON”) on July 29 in their effort to supply 300 kids in need with refurbished bikes that were donated by generous members of the community, aptly name ReCYCLE.

Holladay assisted by registering families, fitting kids with helmets and the correct size bikes, teaching bike safety, organization, and clean up. HON’s mission for 25 years has been to meet community needs through volunteerism and this is just one of the numerous events held throughout the year.


“Seeing the excitement on the kids’ faces once they found their new bike was priceless and the highlight of my day!” exclaimed Candalee Kumar, Lease Administration Manager and organizer of the Holladay in the Community program.


“Arguably the most ubiquitous machine ever invented, the bicycle has served to transport, entertain and excite virtually all of us at some point in our lives. A bicycle represents opportunity; to see new places, make new friends and build self-confidence through mastery of a skill,” said George Livingston, Contract Coordinator. “My first bicycle awakened and inflamed a passion within me that still burns, and ReCYCLE is a chance to connect with vulnerable youth in our community and share with them the joys of owning a bicycle.”


“There were many inspiring people at the event, from an 80-year-old volunteer to a rambunctious 5-year-old ‘Evel Knievel in-the-making.’ I couldn’t help but smile as I contributed in my small way,” added George. “Re-CYCLE is doing good things for our at risk communities and I am proud of Holladay for supporting their efforts.”


Jeff Ottman, EVP-Operations, expressed “I enjoyed the ReCYCLE event immensely. Experiencing a child’s joy of a new bicycle was something I missed since my two boys have aged. And then watching what type of bike was chosen was as much fun: a pure road bike for a teenager, a bike from the movie ‘Frozen,’ or simply the bike with the red tires with a back shock. Lots of smiles that day.”

A Job Well Done


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By Sara Madson
Property Manager (Independence, MO)


– Centerpoint MOB

As Centerpoint MOB in Independence, Missouri is well into its eleventh year, certain larger building components are requiring replacement assessment. Earlier this year, our building maintenance engineers discovered some issues with the second of two York chillers in the building. Upon further investigation, it became apparent that the compressor was beginning to fail, evidenced by metal shards showing up in the oil filter.


– Crane hoisting damaged compressor

Since this is one of two chillers that service a 200,000+ square foot building, it was vital that the component be taken care of before summer began. With the invaluable guidance of Fred Scott, Director of Engineering-Midwest, we were able to apply for and receive capital funds to replace the compressor, costing just shy of $70,000.

David Lucas, our senior maintenance tech, and Jim Barnes, our newest addition to the team (pictured below), worked with P1 Group (an HVAC contractor) to schedule and replace the chiller on April 8. The damaged compressor was lifted through the penthouse of the building (see crane picture) and P1 installed and tested the new one. Even though Missouri is known for erratic weather, including a freak snowstorm in May of 2014, we were grateful to have our second chiller up and running in plenty of time for the summer heat, and our 28 tenants will have adequate AC with no hiccups.

Great job, team Holladay!


David Lucas (left) and Jim Barnes (right)

June Announcements


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In June, we celebrated some significant developments in our hospitality portfolio, special recognition for our medical management team and our leadership, noteworthy growth of our property management function, and commendable community service contributions. Continue reading below for these and other Holladay updates.

Employee News

Profile_Arthur(South Bend, Ind.) – Holladay Properties is excited to announce that Jeff Arthur has been confirmed as our newest Partner! As Senior Vice President of Holladay’s Hospitality Group, Mr. Arthur is right in the middle of the action for our 10 open hotels, one currently under construction, and 2-3 more scheduled to break ground this year. With decades of management experience in an operating service business, he brings a very valuable skill set to Holladay’s leadership. Congratulations, Mr. Arthur!

Profile_Ottman(Nashville, Tenn.) – Holladay Properties would like to congratulate Jeff Ottman, Partner and Executive Vice President of Operations for our Nashville office, who received Executive Masters in Real Estate and Construction from Denver University this month. Mr. Ottman has worked hard to earn this achievement, taking online classes and seminars, as well as occasional trips to the campus, while simultaneously maintaining his strong leadership role at Holladay. Way to go, Jeff!

(Portage, Ind.) – Holladay Properties has welcomed Scott Silcox to our Indiana Property Management team as a Maintenance Technician. Mr. Silcox works from the Portage office and will be servicing commercial tenants in the Northwest Indiana market. We are confident he is an excellent match for this position and will be a strong asset to the property management team. Welcome, Scott!

HamptonInnatHeritageSquare(Mishawaka, Ind.) – Kristofer Lykins, an employee of the Holladay Properties-owned Hampton Inn & Suites Mishawaka, was honored with a Faces of Tourism award by Visit South Bend Mishawaka. The 2017 Tourism Awards Reception was held on May 31 and recognizes organizations and individuals who have positively influenced the visitor experience in St. Joseph County. Congratulations, Kristofer!



(Nashville, Tenn.) – Our medical office building management attended HCP Inc.’s annual conference in May where a number of Holladay staff members earned property management awards and special recognition. The Holladay winners were:

  • High Score: Sara Madson, Kansas City, Mo. Satellite Office – Large Building Category
  • High Score: Carol Harp, Orlando, Fla. Satellite Office – Small Building Category
  • High Score: Henry Rodriguez, Miami, Fla. Satellite Office – Small Building Category
  • High Score: Sue Frizzell, Tucson, Ariz. Satellite Office – Small Building Category
  • Most Improved: Mary Gibson, Centennial Satellite Office – Large Building Category
  • Most Improved: Catherine Hernandez, Miami, Fla. Satellite Office – Small Building Category
  • Special Recognition – Accounting: Grace Peacock, Nashville, Tenn. Office
  • Special Recognition – Construction: Ken Whitaker, Nashville, Tenn. Office
  • Special Recognition – Above and Beyond: Kelly Vasquez, Winter Park, Fla. Satellite Office


Our medical office building management division is also pleased to announce additional leasing assignments with Physicians Realty Trust, a healthcare real estate investment trust leases healthcare properties to physicians, hospitals and other healthcare providers. The new accounts with this growing healthcare firm are located in Spring Hill, Tenn. and the Orlando area.

(South Bend, Ind.) – Holladay Properties is proud to welcome Federal-Mogul, as they move into their space at the Ontario Building located at 5435 Dylan Drive in South Bend, Ind. Renovations to the 89,563 industrial suite were recently completed by Holladay Construction Group, and the Property Management division is looking forward to working with the new tenants for many years to come.

On June 2, South Bend Mayor Pete Buttigieg attended a ribbon cutting ceremony and open house for the American National Red Cross, at 220 West Colfax Avenue in South Bend. Several Holladay Properties employees were in attendance as the tenants expressed their excitement about their new, downtown facility. “The move to downtown South Bend –  Holladay Properties’ Colfax Place office building – is a ‘coming home’ for the Red Cross headquarters in this region,” said President and CEO of Holladay Properties, John Phair. ” They have had several locations in the county over the last 75 years, but started out downtown and have now returned.  We are delighted they picked this premier building for their headquarters.”


In the Community

(South Bend, Ind.) – Holladay Properties had a team at the 2017 Sunburst Races, benefiting the Child Life Services at Beacon’s Children Hospital. A group of nine employees and their friends and family tackled what is considered a premier running event in the Midwest. Find out how they did in our latest blog post. Continue reading…

At Holladay Properties, giving back to the community has always been a top priority. The desire to serve others was clearly represented at the South Bend office’s 2017 Blood Drive. On June 6, members of Holladay staff and neighboring downtown businesses gathered together to donate blood to the South Bend Medical Foundation, in an effort to save the lives of those in need in our community. With 17 accepted donations, the Holladay-hosted Blood Drive collected 14 units. “That is 42 lives saved in our community!” Remarked Erin Noonan, Blood Donor Recruitment Specialist for the South Bend Medical Foundation.