Who’s Up for a Picnic?


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BY: Marcy Coffman
Executive Assistant/Office Manager – Nashville, TN

On Friday June 15, Holladay Properties employees and their families attended the Mid-South Company Picnic.

For the first time ever all Nashville offices closed at noon so that everyone could gather at Centennial Park by 2:00 p.m. As a result we had 71% participation [those that didn’t attend either had scheduled PTO or a work obligation]. Additionally, Property Manager Patty Doss (Calvert, MD) and her son Matt attended the Picnic to represent the Midwest team.

At the Park Holladay reserved the pavilion with lots of tables and an adjacent grassy area. The covered space was used for table games (two giant Jenga, Uno and other board games) and a jumbo Connect Four; the lawn was suitable for three inflatable structures (bouncy house, baseball challenge, and an obstacle course), two corn hole games, and a Frisbee area.

EVP-Operations Jeff Ottman welcomed everyone to the Picnic and made some announcements. He gave recognition to those with June birthdays as well as re-announced the recent CNL and HCP award winners. Then, he ‘turned the floor’ over
to Candalee Kumar, Lease Administration Manager, to discuss Holladay in the community.

2018-06-15 Nashville Picnic

Candalee explained that our community involvement efforts are going so well that two new ways to honor dedicated volunteers will be rolled out soon. The first of which is a plaque that displays those who have participated at a certain number of opportunities; the name plate will change for each tier achieved (black for 5+ events, silver for 10+, and gold for 20+). The second is a new ‘dedicated volunteer’ t-shirt that was designed by Jayme Baldwin, COI Coordinator. Jeff wrapped up his comments by reading the
names of the 22 Holladay Mid-South Division employees that will celebrate their 10+ year anniversary with the company in 2018.

After the announcements, the group enjoyed a catered barbecue with all the fixin’s, exchanged introductions between family members and guests, and engaged in friendly competition with the games and activities provided. The event began with a typical sweltering heat, but concluded with a quick (20 minute) downpour with high winds and hail. I guess you could say that the Picnic just about had it all!

Gabriel Morales, Accountant, exclaimed “The Picnic was phenomenal. It was a well thought out, organized, fun company/family event. My whole family enjoyed it. Thank you.”

“You did an awesome job! My family had a lot of fun,” said Brianna West, Property Manager (Holladay-owned).

Thank you, Holladay Properties, for supporting the Events Committee (Jayme Baldwin, Marcy Coffman, Candalee Kumar and Micah Williams) in planning and executing a memorable Company Picnic with group interaction, good food, and super-fun
activities. We are happy to report that no serious injuries, no sunburns, and no dehydration resulted from the event!


OWE = Growth


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BY: Jeff Ottman
Partner, Executive Vice President of Operations – Nashville, TN

Often my mother told me that I was my own worst enemy. Usually, this was said after I had a lapse of common sense. With age, I recognize that people are often their own worst enemy.

It’s human nature.

We make bad decisions, accept things at face value, avoid difficult conversations, become inflexible, or mix household chemicals in the sink. “Yes, mother . . . I am aware that was  not a good idea.”


Organizations can be their own worst enemies. We can over-complicate our work, allow communication to deteriorate, avoid crucial conversations, damage our internal relationships, overuse positional authority, or lessen our engagement.

Again, this is human nature… Except an organization’s lack of common sense becomes magnified.

OWE Leadership

During May’s leadership meeting, I discussed ‘OWE’ topics (see above) – those activities / policies / practices that were hurting us. The leadership team identified several topics. We divided into groups to further define them and present possible solutions. Following the meeting, we compiled about 30 different initiatives. This seems like a lot… and it is.

However, most are common sense solutions: enhance clarity; simplify the process; don’t mix random chemicals or change the performance expectation. Some initiatives will require real effort. The team is dividing and conquering these topics. They are empowered to assume ownership of them, build consensus around the solution, and drive them to completion.

I encourage you to ask the leadership team about their topics and discuss any that you may have. Our mission is to drive service to our employees, tenants, and clients.


Overcoming that which makes us our own worst enemy allows us to fulfill our mission and grow as individuals and as an organization.

Caricatures for Character


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At Holladay Properties, we believe it is important to cultivate the talents and strengths of our employees, and acknowledge how each individual’s contributions blend together to create a cohesive and productive work environment. While the South Bend Property Management department has found success with the Gung Ho! method, over the past few years our Mid-South division has been working with Relationship Architects Lori Weir and Shari Strong to bring focus to the employees’ “Talents2Strengths.”

Each month, Lori and Shari host classes for Holladay’s Mid-South Division to encourage them to build upon their strengths, and employ them more efficiently. As Lori explains, these programs are “opportunities to fortify the way that we direct or aim our strengths at what we do and to take our decision-making to yet another level.”

“It has been unique to see how each person’s Top 5 Strengths fit into their personal life as well and their work life,” says Director of Property Management Jackie Fermin. “It has been inspiring to see how each of us balance each other. Some of us have a strength that another doesn’t have, and when we are frustrated we will reach out to one another and say, ‘Hey, can you give me some of your Relator or Achiever or Ideation?”

To celebrate her team’s progress and successes cultivated from participating in the Talents2Strengths programming, Jackie recently ordered pop-art of the Senior Leadership and GEO Team that help her to run the Florida region. Enjoy the pictures below!

      Allen Arender Pop Art     Bill Roden Pop Art
Allen Arender – EVP of Development and Bill Roden – SVP of Asset Management & Finance

Brian Pop Art     Francisco Pop Art
Brian Wilcox – Regional Director of Brokerage and Francisco Fermin – Construction Manager

Grace Peacock Pop Art     JacquelineFerminPopArt
Grace Peacock – CPA, Controller of Healthcare Operations and Jackie Fermin – Director of Property Management

Jeff Howell Pop Art     Jeff Ottman Pop Art
Jeff Howell – Director of Engineering and Jeff Ottman – Partner, EVP of Operations

Kelly Manion     Ken Whitaker Pop Art
Kelly Manion – SVP of Property Management and Ken Whitaker – SVP of Healthcare and Capital Management

Marcy Coffman Pop Art     Tiffany Coursey Pop Art
Marcy Coffman – Executive Assistant/Office Manger and Tiffany Coursey – Human Resources Director

Thank you for being you and for making the Holladay team one of the BEST teams to be a part of!

Keeping Healthy the Holladay Way


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BY: Cassandra Sprigg
Assistant Property Manager – South Bend

At Holladay Properties we take our health very seriously. In part, because we want our employees to have great quality of life, but also because we love our sweets. With the seemingly constant presence of delicious goodies around the office, many employees have adopted small practices to combat their toll on the waistline. Here are a few of the techniques our South Bend employees have chosen:


IT Assistant Amy Church uses a large exercise ball, as opposed to a traditional, ergonomic chair. It is believed that using the ball activates the muscles in the back and abdomen, increasing core strength and improving posture.

2018-06-28 Office Health 3


Multiple people at the office have upgraded to standing desks. This allows the user to lift their computer stations up, and comfortably use them while in a standing position. Many claim that using a standing desk helps to increase productivity and burn a few extra calories with minimal effort.

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A South Bend office summer tradition, the Walking Club invites employees to spend the summer months walking designated multi-mile routes with their coworkers during their lunch hours. Participants are challenged to walk a minimum of 60 miles from the start of the program in May through its end in August. As an added incentive, monetary prizes are given to the club member who walks the most miles, and any club member who walks 5 miles over their previous year’s total. HR Director Maureen Johnson, sporting her “Train Hard” t-shirt after a long walk, is a big fan of and long-time participant in the Walking Club.

2018-06-28 Office Health 4

What are your tips and tricks for keeping healthy at the office?
Share in the comments, below!

2018 BOMA MOB Conference Recap


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By Marcy Coffman
Executive Assistant/Office Manager (Nashville, TN)

Holladay Properties was well-represented at the healthcare real estate industry’s largest, most respected conference. Holladay team members attended the BOMA MOB Conference (Houston, TX) in early May to stay ahead in a rapidly changing market.

Today’s healthcare real estate is undergoing vast shifts, with new strategies needed to successfully navigate the many new demands, regulations and property designs. Medical property investors, developers and owners need expert insights into important trends and challenges in order to capitalize on the many new investment opportunities. To map a bright future, Holladay joined industry leaders and respected experts for the year’s most informative healthcare real estate conference to make sure we’re heading in the right direction.

In addition, Tracy Francis, Director of Brokerage Services-Tennessee, created the theme for the Holladay booth based on the popular TV game show, “Holladay Properties – where your properties are never in Jeopardy!” The game board attracted many Conference attendees; 1,000+ senior executives and professionals from all facets of the healthcare real estate sector attend the Conference.


Sample questions included:

“This real estate company’s construction department managed over $200 million in Tenant and Capital Improvements in the last 10 years.”

“The engineers in this firm integrated a new boiler system into the building management system that reduced gas usage by over 50%.”

“This company’s accounting department perform 1,700 CAM reconciliations a year.”

Of course, the response for all these questions is Holladay Properties.

Click HERE to learn more about the BOMA MOB Conference.

Getting to Know Them: Part II


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In our previous blog entry we introduced you to our new Property Manager for Burlington Station Luxury Residences Cara Pagels, and IT Assistant Amy Church. In continuing the Getting to Know Them series, our Director of Marketing Amanda Watson recently reached out to the interns who are assisting in our Development departments this summer: Robert Rumer, Bill Robinson and Garrett Camaren. Read more about them below!


Left to Right: Robert Rumer (South Bend), Bill Robinson (Nashville) and Garrett Camaren (Portage/Chicago)

Where do you come to Holladay from? How long will you be serving as an intern?

  • ROBERT: I just finished my first year of business school at Notre Dame, where I’m getting my MBA.  Before returning to school I worked for five years on a trading desk at SEI Investments outside of Philadelphia.  I got my bachelor’s degree from Franklin & Marshall College in Lancaster, PA, and hadn’t lived outside of Pennsylvania before moving to South Bend, IN.  I’ll be serving as an intern from mid-May until returning to school in August.
  • BILL: I’m a current MBA student at Vanderbilt. Prior to moving to Nashville, I was a civil engineer in Dallas. I’ll be with Holladay until returning to school in August.
  • GARRETT:  I came to Holladay Properties from the Mendoza College of Business MBA Program at Notre Dame. Prior to Mendoza I worked in finance at Northern Trust and social work at Barton Healthcare.

What are/will be your primary duties at Holladay?

  • ROBERT:  As an intern I’ll be working on a number of projects this summer, mostly with the development and asset management teams, although I’ve been told it should be an evolving role as the summer progresses.
  • BILL:  I’m working with the Development team assisting with acquisitions, redevelopment, leasing, and active/potential development projects.
  • GARRETT:  My primary duties at Holladay will be providing assistance for the Downers Grove Burlington Station project and the Promenade at Founder’s Square project.

What is your title?

  • ROBERT:  My official title is “Commercial Real Estate Development MBA Intern.”
  • BILL:  Development Intern.
  • GARRETT:  My title is “Development Analyst.”

Why did you decide to join the Holladay team?

  • ROBERT:  I decided to join the team because I wanted to work in commercial real estate, and Holladay provided a great opportunity for hands-on experience.  When I came for my interview everyone was really welcoming and they were excited about potential projects for the summer; they made it feel like a good fit for me.
  • BILL:  I was impressed by the scope of work Holladay was doing as well as the opportunity to experience a wide variety of projects and tasks. I also appreciated the team and the atmosphere of the office.
  • GARRETT:  I decided to join the Holladay team because I had an excellent interview experience with both Drew Mitchell and Maureen Johnson.

What are you most excited/nervous about for your time with Holladay?

  • ROBERT:  As someone without a real estate background, I’m excited to get to know everyone and learn from their experience in commercial real estate.  In my short time here I’ve already learned that there’s so many differences between investing in real estate versus public markets, and I’m excited about working on some of the projects this summer to learn the trade.
  • BILL:  I’m most excited about seeing all that goes into a successful project and taking another step toward realizing my dream of working in commercial real estate!
  • GARRETT:  Everyone I have worked with has been very warm and encouraging. This is such an amazing opportunity and I am most excited about being able to work with such a welcoming community.

Welcome to our team, Robert, Bill and Garrett!