By Jeff Ottman, EVP-Operations
Appreciation. We all want our work to be appreciated. Appreciation takes many forms. Compensation for sure. Individually, I simply want a thank you or the recognition that the hard work was noticed. For many years, we have appreciated our employees, our tenants, and our clients. Some of my favorite events have been Summit’s BBQ lunch, Florida’s Christmas celebration, and taking a few clients to a Notre Dame football game.
With vendors, we believed our appreciation was meeting or beating their payment expectations. Certainly, many of you have nourished those relationships. Yet I struggled with how could Holladay, as an organization, strengthen our vendor relationships and how could key vendor employees feel appreciated for their individual work. The result was a vendor appreciation event. The planning began several months ago. And on June 15, it came to fruition. The event: Nashville Sounds Baseball Game with a segregated area. The people: key vendor employees and related Holladay personnel. The results: Holladay is a “Class Act.”
Thank you for inviting me to the Sounds. I enjoyed seeing you and watching the game-great seats! It was also nice to catch up with Councilman Jeff Syracuse and others who attended. I am glad things are going well on the Donelson Plaza site. Please let me know if you need our help with anything.
– Mary M. Vavra, Barge Waggoner Sumner & Cannon, Inc.
I just wanted to thank you for inviting me to the game. That was very thoughtful and wanted you to know how much I appreciated it and how much enjoyment Jeff [Thomas] and I had. That was the first time I had been to a Sounds game, and I enjoy baseball a lot since my youngest son has played his entire life and pitching in college in Alabama. Been to hundreds of games since he was 4 and coached him up until he was 12. Thanks again, we enjoyed it.
– Jerry Warren, Murray Guard, Inc.
Please let Marcy know what a great time we had at the Sounds game the other night. Tell her the food was great (especially the cookies LOL) and the company was even better! We really appreciated the invitation and the great hospitality!
– Willis Keeton, N2 Interiors
I want to thank all the people from Holladay for inviting us to the Sounds game. It was a great opportunity to meet and get to know a lot of the people we work with from time to time, but never get a chance to talk with outside of work. It was very generous of you and much appreciated! We look forward to many more years of working together.
– Dan McKinney, Tenant Building Group
Thank you for the invite to the game. The weather was perfect and you and your team put on a really great event. I look forward to catching up again soon!
– Matt Schlicker, Kimley-Horn
Just wanted to say thanks for the Sounds tickets. It was great seeing everyone we work with at Holladay!
– Tyler Baldridge, Dyer Construction
Thank you for the great appreciation celebration at the Sounds Game. It was a great gesture, game, seats, company & food. Holladay is a class act and MRG is proud to serve you at any capacity. Thank you for your efforts.
– Jon Fruetel, Mechanical Resource Group
“Committed to Excellence in Service” means not only serving our tenants, our clients, and ourselves. This service excellence needs to extend to those who serve us. I believe our test case was successful. We will work with the various operational leaders to expand this appreciation to other markets over the next year. Yet, do not be afraid to say an extra Thank You, write an unexpected note, or tell someone how much you appreciate them.
Thank you to Marcy Coffman, Executive Assistant/Office Manager, for arranging the Vendor Appreciate Event. Without her, our vendor appreciation may have been a T-ball game and the cheap bottled water from the convenience store.